- Part 1 - The Basics - TTOT & HIBOARD Trip Alerts
Not getting any alerts on your mobile phone? Many new users get the impression that they will get notified of all TTOT and HIBOARD
trips simply by signing up for the service. That is not the case. AATT implements two features that all users must
setup before the system will send them any open or posted trip alerts. These features are the "TripFinder Preference",
and the "User Profile".
The TripFinder Preference (TFP) - You need to create at least one TFP (via the TripFinders page at aatriptrade.com) to
tell AATT what trips you want to be notified of. When a trip appears in TTOT or HIBOARD, AATT uses the
criteria that you set in your TFPs combined with your User Profile to determine if you want to be notified or not.
If the trip satisfies all of your criteria, then AATT will act accordingly and send you a text message and/or
email with information about the trip. If you do not have any TFPs, you will not get any trip notifications.
Also, TFPs are only good for the contractual month that they are set to, so you need to update/create new TFPs each month.
There is a HELP button in the upper right of the TFP Builder window that explains all of the settings in more detail.
Your User Profile - Many of the settings in your User Profile are simply extensions of your TFPs. Think of them as default
criteria that apply across all of your TFPs. If you think you are not getting notified of all the trips that are being flagged
by your TFPs, your User Profile is a good place to start looking for the problem. Click on the small question mark icon next
to each of the settings in your User Profile for more information. Any time you make a change to your User Profile, be sure
to save your settings by clicking the "Update User Profile" button.
Part 2 - TripFinder Preferences (General)
TripFinder Preferences (TFPs) are the means by which you tell AATT the trips that you want to be notified of.
- There is a HELP button in the upper right corner of the TFP Builder with detailed info about each setting.
- You can have up to 10 TFPs at any given time.
- Each TFP is assigned to a contractual month, so make sure you update them as necessary. When TTOT
is open for multiple months, it is common to have one or more TFPs set for the current month, as well as TFPs set for the following month.
- If you leave all the fields in a TFP blank, it will flag all the TTOT and HIBOARD trips that show up. Depending on your
base, that could be a LOT of messages!
- I stress the importance of setting as many criteria as possible in your TFPs mainly to avoid an overwhelming number of
trip alerts to your mobile phone. Redundancy is not necessary however. For example, if you specify the date that the sequence departs
(i.e. 10April), it is not necessary to specify the day of the week as well (Thursday). It certainly doesn't hurt to be
redundant but it is not necessary.
- TFPs will not notify you of trips that already exist in TTOT or HIBOARD at the time the TFP is created. Their purpose is to notify you of trips
that do not yet exist. However, after creating a TFP you can go to the Open Time and/or HIBOARD page and select the TFP
number to filter the list to show only the current trips that satify your TFP.
- The "Duplicate" feature will save you lots of time if you need to create multiple, similar TFPs with only one or two criteria
that are different (like date range).
Part 3 - SMS vs. Email Alerts
You can specify to receive your trip alerts via Text Message, Email, or both on your User Profile page.
Pros and Cons of each:
SMS messaging is typically the quickest way to receive alerts, but in the case of HIBOARD trips, the trip alerts will be broken up into two
separate messages due to the character limitation of the SMS system. One message will contain sequence details while the other
will contain the poster's remarks and intentions. Typically this is not a problem but sometimes several
trips come open or are posted to HIBOARD at the same time. In those cases, even though the messages are sent to your phone sequentially, it is
not uncommon for the order to get mixed up enroute to your phone. Every message will have the sequence number and date at the top, so
be sure that you look at that as opposed to relying on the order at which the messages appear on your phone.
Emails do not have the same problem as above since email alerts of HIBOARD trips will always contain both the sequence
details as well as the poster's remarks in the same message. However, in most cases, email will be a little slower than SMS since most phones are set to
check for new emails at specified intervals. This type of email setup can cause delays. An email account that can be set up to "push"
new messages to your phone (as opposed to your phone checking for new mail at a specified interval) is the best option available.
You should use the above information to help decide whether to set AATT to send you alerts via SMS, Email, or both.
NEW FEATURE: The Cell Phone Carrier list in your User Profile now has an MMS option for most mobile providers. Selecting MMS for
your mobile carrier will combine your HIBOARD alerts into one message instead of two.
Part 4 - Sequence Details Pop-up Feature
There is a feature on the web site that will display the details of a sequence when you mouse-over the small "info" icon next to the
sequence number on the Open Time List. The same feature is available on the HIBOARD page as well as the Calendar.
Notes & Limitations:
The sequence pop-up data is derived from the original bid sheet. In some cases, the open time sequence may have been modified by Crew Sched
but the original sequence number has remained the same.
Sequences that were not on the bid sheet (i.e. those that are numbered 31xxx and were created by Crew Sched) will not have any details
in the pop-up window.
It is important to note that the TFPs that you enter at aatriptrade.com use the latest N4 information to find matches in the TTOT
system and not the original bid sheet data. However, in the case of HIBOARD trips, the bid sheet data is used since all sequence data
is not included in the HIBOARD listings. You should also note that because of the Crew Sched practice of changing sequence
details but keeping the sequence number the same, it is risky to specify exact sequence numbers in your TFPs. You should instead use
one or more of the options such as Trip Value, Trip Length, Departure/Return Dates, and Departure/ Return Times to ensure that the
sequence flagged by the TFP is exactly what you are looking for.
- Part 5 - The Mobile Web App
Information on setting up and using the Mobile App can be found in the FAQ.